Privacy Policy
Your privacy matters to us. Learn how we protect and use your personal data.
January 20, 2025
Introduction
At Umzug Galant GMBH, as a service provider on the HercuWheels platform, we take the protection of your personal data very seriously. This privacy policy explains how we collect, use, store, and protect your information when you use our services.
What Data We Collect
We collect different types of information to provide you with the best possible service
Personal Information
- Name and contact information (email, phone)
- Address information (current and new address)
- Date of birth and gender
- Payment information
Booking Information
- Details about your move (date, scope, special requirements)
- Inventory lists and furniture information
- Communication history with our team
- Reviews and feedback
Technical Data
- IP address and browser information
- Cookies and similar tracking technologies
- Usage data of our website and app
- Device information
How We Use Your Data
Your data is used exclusively for the following purposes
Service Provision
We use your information to plan, execute, and complete your move. This includes coordination with our team and partners.
Communication
We contact you regarding your booking, service updates, and responses to your inquiries.
Service Improvement
We analyze usage data to continuously improve our website, app, and services.
Marketing
With your consent, we send you relevant offers, news, and promotions. You can unsubscribe at any time.
How We Protect Your Data
We implement state-of-the-art security measures to protect your data
Encryption
All sensitive data is transmitted and stored with SSL/TLS encryption.
Access Control
Only authorized employees have access to your personal data, and only to the extent necessary.
Regular Audits
We conduct regular security audits and updates to ensure the highest security standards.
Data Backup
Regular backups ensure that your data is safe and recoverable.
Booking Information
Types of Cookies
Third Party Cookies
Manage Cookies
Impact of Disabling Cookies
Your Consent
Policy Updates
Contact Us
Have questions about our privacy policy? We're here to help.
Phone
+41 79 136 30 40Address
Umzug Galant GMBH, Erlenstrasse 18a, 6020 Emmen, Switzerland
Frequently Asked Privacy Questions
Quick answers to common privacy questions
Your Privacy is in Safe Hands
Trust our transparent and secure handling of your data
